For questions about your order,or general information inquiries regarding a specific product, please email us
To speak directly to Roni Bar Customer Service Representative, please call 972-3-6294662. We are available
to assist you
worldwide shipping is available.
All order will be shipped within 1-3 business days after payment. The items are being shipped from Israel and
are processed by via EMS service.
Shipments within Israel will be delivered by messenger delivery within 72 hours after pick - up by the courier.
FREE express international delivery on orders over 1200 nis via EMS
Worldwide express shipping via EMS: 3-5 working days - 100 nis
From Israel to other parts of the world a shipment normally takes up to 5 days.
Please kindly note that shipments outside Israel might run in to custom delays.
DOMESTIC - ISRAEL
FREE express delivery by messenger within 3 working days in order over 500 nis
FREE pick up from our studio - we’ll contact you to set up the picking day
express Delivery by messenger service up to 3 working days on orders under 500nis - 30 nis
RETURNS & EXCHANGE
We hope you are happy with the items you purchased at roni Bar ONLINE SHOP , but if for some reason you are
dissatisfied with your purchased , there is no problem.
You can return or replace any item
All returns must be authorized by us before sending merchandise back
Before you send your items back to us you please contact our costumer service: firstname.lastname@example.org. You will
then receive return instructions by email. Do not send anything without contacting us first, as this may lead to
longer handling time and delayed refunding.
Roni Bar has a 14 days return policy
Exchanges (if applicable)
Purchased items are exchangeable into a different size or new item base on stock availability upon receipt.
If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
Any unwanted items must be shipped /post mark within 14 days of receipt in their original condition, not
worn,used or washed, modified or damaged
The identification tag must be still attached to the item
Your refund will be made to the credit/debit card you used for order immediate after receiving your return
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are
non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
Shipping costs are excluded from all refunds even if your order included free shipping
If you are shipping an item over $75, you should consider using a traceable shipping service or purchasing
shipping insurance. We don’t guarantee that we will receive your returned item.
REFUNDS (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received
your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your
credit card or original method of payment, within a certain amount of days
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at
SALE items (if applicable) - Only regular priced items may be refunded, unfortunately sale items cannot
Save 15% on item ordering product marked as a pre order
Enter the code : PREORDER15 on check out and enjoy the discount
Please note: there’s no option to add discount code if the item has been discounted
A pre- order is the reservation of an item that is not yet available for sale , but will be soon.
All pre- order will be supplied within 15 days from purchase date
If the item available for pre-order is on sale, the discount will be valid for you pre-order purchase
payment will be charged upon purchase of pre-ordered item
ONLINE SHOP PAYMENT
All prices in our online shop are in ILS (Israel currencies). Customer will be charged in ILS.
You can choose to pay with credit card or already registered pay pal account.
TIP : click on the PayPal button and a new page will BE open, where you can fill in your
credit card details
Some of our top , dress and outerwear garments are made one size, because we believe they can have
the same impact on different sizes and bodies